Sales Training workshops provide participants with the opportunity to develop their soft skills or personal competencies.  These are the personal and people skills that when combined with technical capability  enable people and businesses to realise their full potential.   They include goal setting, communicating, listening,  giving feedback, managing time effectively, cooperating as a team member, solving problems, contributing in meetings, negotiating, influencing and resolving conflict.

 

Training Program

Overview

Duration

 

Effective Sales Communication

 

 

The role of the sales person is changing as customers expectations of how they work with suppliers has become more and more sophisticated.  More emphasis is now being placed on the sales professional’s ability to build powerful trusted relationships. 

The key to this ability is through the combination of advanced influence and personal communication skills and a facilitative sales process.

This is a participative learning experience that applies the art of NLP (Neuro Linguistic Programming) and the science of influence to the business of selling

·                 Enhance sales success with powerful NLP techniques

·                 Effective communication

·                 Questioning and Listening Skills for rapport

·                 Learn how to relate to different 'personality types'

·                 Pick up on valuable non verbal communication

·                 Discover customer’s criteria for buying decisions

·                 The attitude and techniques  for positive influence

 

 

1 Day

 

Prepare to Sell – personal preparation for sales success

 

This workshop is for established sales professionals who want to enhance their sales success by using powerful NLP techniques to quickly and effectively create rapport and establish trust.

·                 How people communicate

·                 Develop an awareness of communication preferences

·                 How to choose and create a productive state of mind

·                 How creative imagination produces results

·                 Defining your sales objective

·                 NLP techniques for rehearsing the sales call

·                 The attitude of a Trusted Advisor

 

 

1 Day

 

Commercial awareness for consultants and project managers

 

Winning new customers can be incredibly expensive for organisations involved in a complex sales process.  The most effective business therefore comes from repeat business with existing clients. 

The role of the consultant and project manager working closely with clients to deliver solutions provides them with a unique opportunity to develop trusted advisor relationships. 

This two day workshop provides participants with the inter-personal and business development abilities required to identify and develop business opportunities through the consultative process 

·                 Developing Client relationships

·                 How to achieve the Trusted Advisor status

·                 Communicating Effectively

·                 Customer’s criteria for buying decisions

·                 The consultative sales process

·                 The attitude and techniques for positive influence

·                 Learn how to relate to ‘Different Customer Types’

·                 Running Effective Meetings

·                 Negotiating and Influencing for win/win

 

 

2 Days